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2002, ACR Systems Inc.
Page 98
5. Frequently Asked Questions
This section covers a sampling of common questions asked about data logging using ACR data loggers.
It is divided into two sections, software and hardware specific.
For technical issues not covered in this manual, please contact our Customer Service Department.
ACR Systems Inc.
Customer Service Department
Unit 210, 12960-84th Avenue
Surrey, BC V3W 1K7
Canada
Tel: (604) 591-1128
Fax: (604) 591-2252
Toll Free: 1-800-663-7845 (Canada & U.S.)
E-mail: cu[email protected]
Web Site: www.acrsystems.com
Our Customer Service Representatives are available to assist you. Please contact us during normal business hours, 6:30
AM to 4:30 PM Pacific Standard Time.
5.1. Software Specific FAQ's
Q: What are the minimum operating requirements?
A: The minimum operating requirements for TrendReader Express are:
Personal computer with 486 processor or higher.
10MB of hard drive space.
3.5" floppy drive (CD drive preferred).
16MB of RAM.
Windows 3.1 running in enhanced mode, 95, 98, Me, NT or Windows 2000.
Mouse (recommended).
Serial port.
Q: What if I don't have a computer that reads CD format?
A: Optional 3.5" diskettes are available. Please call ACR Systems.
Q: Can I communicate with other ACR data loggers (SmartReader/Plus, SmartButton, PowerWatch, etc) with
TrendReader Express?
A: No. In its current form, it can only communicate with ACR JR. and Nautilus loggers.
Q: What type of warranty do I have with my new software?
A: One year. Please refer to Warranty section.
Q: Can I network a series of data loggers using TrendReader Express?
A: No. TrendReader Standard along with SmartReader and SmartReader Plus lines are the only systems that are
currently network capable.
Q: Does TrendReader Express operate using operating systems such as Macintosh, Unix or Sun MicroSystems?
A: No.
Q: Can I communicate with my logger via the internet?
A: No.
- Page 1 1
- Table of Contents 2
- 1.2. Warranty Information 4
- 1.3. Software Disclaimer 5
- Page 6 6
- 2. Installing the Software 7
- 2.1. Windows 3.1 8
- 2002, ACR Systems Inc 10
- Page 10 10
- Page 11 11
- 2.2. Windows 95 12
- Page 13 13
- Page 14 14
- Page 15 15
- Page 16 16
- 2.3. Windows 98 17
- Page 18 18
- Page 19 19
- Page 20 20
- Page 21 21
- 2.4. Windows ME 22
- Page 23 23
- Page 24 24
- Page 25 25
- 2.5. Windows NT 26
- Page 27 27
- Page 28 28
- Page 29 29
- Page 30 30
- 2.6. Windows 2000 31
- Page 32 32
- Page 33 33
- Page 34 34
- Page 35 35
- Page 36 36
- 3.1. JR 37
- 3.1.1.1. How Does It Work? 38
- 3.1.2.1. What Do I Need? 39
- Page 40 40
- 3.1.4.1. Backup the Logger 41
- Page 42 42
- 3.1.5.1. Zooming Graph 43
- 3.1.6. Menu Options 44
- 3.1.6.2. Edit Menu 45
- 3.1.6.3. Communicate Menu 45
- 3.1.6.4. Options Menu 46
- 3.1.6.5. Window Menu 46
- 3.1.6.6. Help Menu 46
- Page 47 47
- 3.1.8. Troubleshooting 48
- 3.1.9. Technical Support 49
- 3.2. JR-1000 Series 50
- 3.2.1.1. How Does It Work? 51
- 3.2.2.1. What Do I Need? 52
- Page 53 53
- Edit Tab 54
- 3.2.4.1. Backup the Logger 55
- Page 56 56
- 3.2.5. Analyzing Logged Data 57
- 3.2.5.2. Printing Graph 58
- 3.2.6. Menu Options 59
- 3.2.6.2. Edit Menu 60
- 3.2.6.3. Communicate Menu 60
- 3.2.6.4. Options Menu 60
- 3.2.6.5. Window Menu 61
- 3.2.6.6. Help Menu 61
- Page 62 62
- 3.2.8. Troubleshooting 63
- 3.2.9. Technical Support 64
- 3.3. Nautilus85 65
- 3.3.1.1. How Does It Work? 66
- 3.3.2.1. What Do I Need? 67
- Page 68 68
- 3.3.4.1. Backup the Logger 70
- 3.3.4.2. Saving Graph Data 71
- 3.3.5.1. Zooming Graph 72
- 3.3.5.2. Printing Graph 73
- 3.3.6. Menu Options 74
- 3.3.6.2. Edit Menu 75
- 3.3.6.3. Communicate Menu 75
- 3.3.6.4. Options Menu 75
- 3.3.6.5. Window Menu 76
- 3.3.6.6. Help Menu 76
- Page 77 77
- 3.3.8. Troubleshooting 78
- 3.3.9. Technical Support 79
- Page 80 80
- 3.4. Nautilus135 81
- 3.4.1.1. How Does It Work? 82
- 3.4.2.1. What Do I Need? 83
- Page 84 84
- 3.4.4.1. Backup the Logger 86
- 3.4.4.2. Saving Graph Data 87
- 3.4.5.1. Zooming Graph 88
- 3.4.5.2. Printing Graph 89
- 3.4.6. Menu Options 90
- 3.4.6.2. Edit Menu 91
- 3.4.6.3. Communicate Menu 91
- 3.4.6.4. Options Menu 91
- 3.4.6.5. Window Menu 92
- 3.4.6.6. Help Menu 92
- Page 93 93
- 3.4.8. Troubleshooting 94
- 3.4.9. Technical Support 95
- Page 96 96
- 4. Upgrading ACR Software 97
- Page 98 98
- Page 99 99
- 6. Quick Manual - Nautilus 100
- 7. Quick Manual - JR 101
- 8. Glossary 102
- Page 103 103
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